Well-maintained upholstery is a major part of a clean and comfortable home. Therefore, the most important part of running an upholstery cleaning business is stability: if you have your website and social media set up and have experience in the field, you will get customers. But that's just the first step. The key to developing and growing your business is not only getting clients, but keeping them. If it's a first time client, they may not even know what kind of material they need you to clean or what kind of cleaning is required. Therefore, a good call answering service is the key.
In the upholstery cleaning business the issue is always time sensitive and your business depends on not only finding a client, but making them a regular. To achieve this, you need a professional to answer your calls in an efficient, polite and resourceful manner. That is exactly what we're offering. DsPro is a top provider of flawless call center experience for small businesses. Our team of dedicated professionals work 24/7 to answer any questions your clients may have.
If you don't have the time to handle cleaning appointments and the calls of potential customers at the same time, DsPro is the solution you've been looking for!
You need our call center services if:
- You want your calls answered in efficient, professional and effective manner
- You’re often busy on the job site and don't have the time to answer the calls
- You want your calls answered 24/7, even on holidays
With DsPro, you will
Offer the best possible call center service for your business:
You can choose the service package best suited for your needs:
1) have your own office and team, that can be trained to work the way you need to, providing customers the answer, prices, questions you require.
2) Pay on per call basis, only if you get a valid call (We don't charge for spam calls!).
Gain a deeper understanding of your clientele and their needs
With DsPro's team of professionals, you will always be up to date with upholstery cleaning service standards and know exactly what your customers are looking for. Whether your customer needs carbonation cleaning, chemical cleaning, foam cleaning, dry cleaning, or they aren't sure which type of cleaning is the best for their carpets, our professional and experienced call center operators will find the best way to approach the case, so that you leave no client unsatisfied. We will send you regular reports of all your calls, which will help you plan ahead and make an educated guess as to which of your clients is likely to need their upholstery cleaned again in the upcoming weeks. Based on our reports, you will know when you need to invest in more equipment or hire more employees, to grow your business faster.
Have top of the field technology
What makes us unique? We pay close attention to the latest trends in the call center services industry and constantly develop and improve new software's to service our clients better!