Answering service for lawn care companies
You can't hear the phone over a mower. We answer your lawn care calls, take the details and book the job, so you can keep cutting.
Calls we answer for lawn care
Most lawn calls come in during the day, while you and your crew are out working. You call back at 6pm and they already hired someone else. We hear:
- "How much to mow every week?"
- "Can you clean up my yard before we sell?"
- "I need the leaves cleared out."
- "My sprinkler head is broken."
- "Can you come one more time before the party?"
A real person answers. Not a bot, not voicemail. Somebody who knows mulch from mowing.
What we ask the caller
We get what you need to quote it or put it on the schedule:
- Address, and front yard, back yard or both
- One-time job or regular service
- What they want, like mowing, cleanup, mulch or leaves
- Gate code, dogs in the yard, best day
- Name and best number
Already a customer? We note it and pass along the request, like a skipped week.
If they want an estimate in person, we book a time that works for your route.
What you get after each call
New jobs go into Rinvox CRM, or your own CRM, with the address and notes. If it needs a quick visit, we text it to your crew lead. The customer hears back that it's handled.
Call recordings and reports live in DSPro Voice. Weekly reports show how many calls came in and what people asked for.
Customers keep calling your number. You just forward it to the line we give you. No new phones, no equipment.
When lawn calls pile up
Spring, when everyone looks out the window at their yard. Fall cleanup season. Saturdays, when homeowners finally have time to call. In winter it slows down, and pay per call has no minimum number of calls. If you plow snow, we answer those calls too, day or night.
We also answer for pest control companies and handymen.
Want just the overflow during the day? That works too. When you can't pick up, our team does.
Questions owners ask us
Can you answer while my crew is out working?
Yes. Send us the overflow, or every call during work hours, and change it any time you want. We take it from there.
Do you give quotes?
We collect what you need to quote. Your prices stay with you unless you tell us what to say. We get the yard details, the address and the best time, then book it your way.
Can customers message you on Facebook?
Yes. We answer Facebook and Instagram messages and website forms too, not just calls. Every message gets logged like a call.