How much does an answering service cost?
It depends on how you pay and how much you need. Paying per call works one way and a dedicated team works another. The hours and channels you want covered matter too.
The DSPro blog
Short guides for home service owners who want every call answered. Written by the team that answers calls for the trades 24/7.
Why use a call answering service?
Because a customer who can't reach you calls the next company. An answering service picks up when you can't, day or night, and books the job before it slips away.
How do you cut caller wait time?
Find your busy hours, cut the long phone menu, put urgent calls first and send extra calls to a backup team. Small changes mean a lot to a caller stuck on hold.
Who these guides are for
Owners and office managers of home service businesses. Locksmiths, plumbers, HVAC, garage door companies, roofers and more.
If your jobs start with a phone call, a Facebook message or a website form, these guides are for you. Each one answers one question in plain words, and starts with the answer.
What we write about
- Cost: how answering services charge and what to ask.
- Missed calls: why the first company to pick up often gets the job.
- Busy times: wait times, overflow and after-hours calls.
- Booking jobs: getting the job from the phone to your tech with all the details.
New to answering services?
Start with the basics. An answering service is a team that picks up your calls when you can't.
With DSPro, real people answer your calls, Facebook and Instagram messages and website forms, 24/7. They get the details, book the job and text it to your tech. Have a question? Ask us.
