Pay per call
You pay for the calls we take. No minimum number of calls.
We answer your calls 24/7. You do the job.
DSPro is a call center for home service businesses. When you can't pick up, our team does: we answer, get the details and send the job to your tech.
Every missed call is a missed job
You're on a job. The phone rings. You can't answer.
That customer won't leave a voicemail. They call the next company, and that company gets the job.
We make sure someone always picks up for you. Day, night, weekends and holidays.
What we answer for you
One team covers every way a customer reaches you.
Phone calls
A real person picks up, every time.
Facebook and Instagram
We reply to messages while the customer is still on their phone.
Website forms
Every form gets a fast follow up, not a reply on Monday.
Nights, weekends, busy days
Use us 24/7, only after hours, or just when your office is swamped.
Nothing slips through.
How it works
Same simple steps on every call.
We answer
A friendly, trained agent picks up.
We get the details
What's wrong, the address, the name and the best number.
We book it
The job goes into Rinvox CRM, or your own CRM.
Your tech gets a text
With everything they need to go.
The customer knows help is coming. You stay on the job.
Real people who know your trade
No bots. No voicemail. You get a dedicated team trained in your trade, with 12+ years of experience across the home service world.
They know what a lockout, a burst pipe or a dead AC sounds like on the phone, and what to ask.
You can always check on us
See every call and every job, any time.
- Every call is recorded.
- Listen in live, or jump on the call yourself.
- Every job in one place in Rinvox CRM.
- Weekly, monthly and yearly reports.
Calls run on DSPro Voice, our phone system, backed by several internet lines and two generators.
Two ways to work with us
Pick what fits your business.
Dedicated team
Agents who work only for you, billed by the hour.
You keep your own number and there's nothing to buy. Call us for a quote.
Made for the trades
Locksmiths, plumbers, HVAC, garage doors, electricians, movers and more. We answer for 21 kinds of home and field service businesses. Find yours below or see all industries.
Inside the DSPro call floor
Real trained agents, at real desks, answering for home service businesses around the clock.
See the photo gallery
Questions owners ask us
Are your agents real people?
Yes. A trained person answers every call, message and form. AI only helps us check quality behind the scenes.
Do I have to change my phone number?
No. We give you a line and you forward your calls to it. Customers keep calling the number they know.
Do you work nights and holidays?
Yes. We're open 24/7, 365 days a year. Use us all day, only after hours, or only when you're busy.
Can you work in my own CRM?
Yes. We can log jobs in your CRM, or in Rinvox CRM if you don't have one.
What if your power or internet goes down?
Your calls keep coming in. We run on several internet providers and two generators.