Rinvox CRM, powered by DSPro

Rinvox CRM is where every job lands. Our agents log it while the customer is still on the phone, and you see it all in one place.

DSPro agents working calls side by side on the call floor

Take the tour

A two minute look at Rinvox CRM: the job board, the calendar, a job card, team chat, service areas and reports.

Rinvox CRM tour, 2 minutes, no sound.
DSPro agent logging a job in Rinvox CRM during a call

What you get

  • Job board. Every new job, who it went to and where it stands.
  • Calendar. See the day, week or month, and filter by tech.
  • Job card. Notes, chat, calls and the full history of each job.
  • Team chat. Office and techs talk inside the job, not in ten apps.
  • Service areas and GPS. Set your areas and see where your techs are.

How a job gets in

A customer calls. Our agent answers, gets the problem, the address, the name and the best number, and types it straight into Rinvox CRM. Your tech gets a text. You see the job on the board right away.

No notes on paper. No calling back to ask for the address.

DSPro team member checking jobs on screen

Reports you can read

See how many jobs came in, from where, and how each tech did. Weekly, monthly and yearly. Every call is recorded, and with DSPro Voice you can listen live too.

Already have a CRM?

No problem. Our agents can log jobs in your own CRM instead. Rinvox CRM is there if you want one place for everything.

Questions owners ask us

Is Rinvox CRM part of DSPro?

Rinvox CRM is powered by DSPro. It's the system our agents use to log and send out your jobs.

Do I have to use Rinvox CRM?

No. We can work in your own CRM if you already have one.

Can my techs see jobs on their phone?

Your tech gets every job by text. Ask us about Rinvox CRM access for your team.

Can I see what my agents did on a call?

Yes. Every call is recorded, and every job shows its full history.

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