Answering service for contractors and home service trades

We answer calls for 21 home service trades, 24/7. Pick your trade below to see how we handle its calls.

The DSPro call floor with rows of agents at their desks

What we do for every trade

The work is different in every trade. The problem is the same. Your phone rings while you are busy, and the customer calls someone else.

So for every trade, our team does the same thing:

Answer the call, message or form, 24/7.
Get the problem, address, name and best number.
Log the job and text it to your tech.
Let the customer know help is coming.

What changes for your trade

Each trade gets different calls. A locked-out driver, a burst pipe and a cracked windshield all need different questions.

Our agents are trained in your trade, so they know what to ask and what your tech needs to hear before rolling out. Busy season or holiday night, they follow the same steps on every call.

What comes with every trade

Rinvox CRM to log and track every job, or your own CRM if you have one.
DSPro Voice, so you can listen live, hear recordings and take over a call.
Weekly, monthly and yearly reports.
Several internet providers and two generators, so the line stays up.

Two ways to work with us

Pay per call, with no minimum number of calls. Or a dedicated team for your business, paid by the hour.

Either way, you keep your own business number and there is no equipment to buy. We can cover after hours only, the overflow when your office is busy, or every hour of every day.

DSPro call floor with agents answering calls for different trades

Don't see your trade?

If your customers call you to book work at their home or on the road, we can most likely help. Our people bring 12+ years of experience across the trades.

Tell us what you do and we will talk it through with you.