Auto Glass Service
Auto Glass Service
Automotive glass is the main feature that maintains the structural integrity of any vehicle. Therefore, broken or cracked windshield can ruin anyone's day: such damage worsens over time, puts the driver and the passengers in danger and decreases overall value of the call. That's why when your customers call you with such a problem, they may already be frustrated and what will happen if you don't provide fast and efficient service? Or, even worse, not pick up the call at all? They'll call one of your competitors.
Autoglass repair industry can be quite unpredictable: For example, if there's a strong wind or a snowstorm, lots of clients may need your services at once. If you only have one line and one person to answer the calls, or, even worse, don't have a designated person for this job at all and just answer the calls at your own convenience in between doing the actual jobs, that's definitely hurting your business and not only losing you money, but also ruining your image as a fast, efficient and dependable company.
What should I do? You may ask. Hiring someone only for calls, especially if you're not getting enough calls regularly to justify the expense you'd have to make for their salary. This is why outsourcing your calls to our call center service is the best way to handle the situation.
With DsPro, you will
Offer the best possible call center service for your business:
You can choose the service package best suited for your needs:
1) have your own office and team, that can be trained to work the way you need to, providing customers the answer, prices, questions you require.
2) Pay on per call basis, only if you get a valid call (We don't charge for spam calls!).
You need our call center services if:
You want your calls answered in efficient, professional and effective manner
You’re often busy on the job site and don't have the time to answer the calls
You want your calls answered 24/7, even on holidays
Gain a deeper understanding of your clientele and their needs
With DsPro's team of professionals, you will always be up to date with your clients' needs.
Our professional and experienced call center operators will find the best way to approach the case, so that you leave no client unsatisfied. We will send you regular reports of all your calls. Based on our reports, you will know when you need to invest in more equipment or hire more employees, to grow your business faster.